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Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud)

Smartbear-Zephyr Cloud Products Operational
90 days ago
100.0 % uptime
Today
Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) ? Operational
90 days ago
100.0 % uptime
Today
Capture for Jira ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hi All,

We want to make you aware that during the schedule provided below, we will be performing maintenance on Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) . We value your work and will try our best to perform it without any impact.

Schedule: 2021-12-05 08:00 AM IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Posted on Dec 3, 10:00 IST
Hi All,

We want to make you aware that during the schedule provided below, we will be performing hardware maintenance on Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud). The plugin will not be available and JCMA migrations will be paused during the scheduled hours.

Schedule: 2021-12-12 0 8:00 AM IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Posted on Nov 30, 11:40 IST
Past Incidents
Dec 5, 2021

No incidents reported today.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021
Resolved - This incident has been resolved.
Nov 29, 16:53 IST
Monitoring - Hi All,

There was a new version of Zephyr Squad that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers.

Root Cause

We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlasssian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available.

Next Steps

If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality. We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 12, 22:58 IST
Identified - Hi All,

We want to make you aware that Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) application is facing intermittent issues with test issue types. We value your work and trying our best to resolve this issue ASAP.

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 12, 08:24 IST
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Completed - The scheduled maintenance has been completed.
Nov 24, 12:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 11:00 IST
Scheduled - Hi All,

We want to make you aware that during the downtime schedule provided below, we will be deploying a new build to Capture for Jira cloud instances. We value your work and will try our best to deploy with minimum downtime.

Schedule: 2021-11-24 11:00 AM IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/capture-for-jira/
Nov 23, 12:27 IST
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.