Monitoring - Hi All,

There was a new version of Zephyr Squad that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers.

Root Cause

We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlasssian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available.

Next Steps

If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality. We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 12, 22:58 IST
Identified - Hi All,

We want to make you aware that Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) application is facing intermittent issues with test issue types. We value your work and trying our best to resolve this issue ASAP.

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 12, 08:24 IST

About This Site

Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud)

Smartbear-Zephyr Cloud Products Operational
90 days ago
100.0 % uptime
Today
Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) ? Operational
90 days ago
100.0 % uptime
Today
Capture for Jira ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
New Release for Zephyr Squad Cloud Oct 28, 16:00-16:15 IST
Hi All,

We want to make you aware that during the schedule provided below, we will be deploying a new build to Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) . We value your work and will try our best to deploy without any impact.

Schedule: 2021-10-28 16:00 IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Posted on Oct 27, 21:45 IST
Past Incidents
Oct 28, 2021

No incidents reported today.

Oct 27, 2021

No incidents reported.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021
Completed - The scheduled maintenance has been completed.
Oct 22, 11:15 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 11:00 IST
Scheduled - Hi All,

We want to make you aware that during the schedule provided below, we will be deploying a new build to Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) . We value your work and will try our best to deploy without any impact.

Schedule: 2021-10-22 11:00 AM IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 21, 22:50 IST
Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 09:15 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:00 IST
Scheduled - Hi All,

We want to make you aware that during the schedule provided below, we will be deploying a new build to Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) . We value your work and will try our best to deploy without any impact.

Schedule: 2021-10-19 09:00 AM IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 18, 22:36 IST
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Completed - The release is postponed. We will update the status page with new dates.
Oct 14, 15:42 IST
Scheduled - Hi All,

We want to make you aware that during the schedule provided below, we will be deploying a new build to Zephyr Squad Cloud (previously known as Zephyr for Jira Cloud) . We value your work and will try our best to deploy without any impact.

Schedule: 2021-10-14 16:00 IST

We appreciate your patience and understanding. As always, if you have any questions or issues, please contact https://support.smartbear.com/zephyr-for-jira/
Oct 13, 19:33 IST