All systems are operational

Past Incidents

15th March 2019

No incidents reported

14th March 2019

No incidents reported

13th March 2019

No incidents reported

12th March 2019

No incidents reported

11th March 2019

No incidents reported

10th March 2019

No incidents reported

9th March 2019

Planned down time for Zephyr for Jira Cloud and Capture, scheduled 2 weeks ago

Hi All,

We want to make you aware that during Week 5 of the downtime schedule provided below, we will be migrating your Zephyr for Jira and ZAPI cloud instances and Capture. The given time will be utilised for the Phase 2 deployment of infrastructure changes, migration utility verification and customer data migration, as part of our GDPR and Atlassian privacy policy compliance efforts.

Week 5: Down Time Schedule

Friday, 03/08/2019 from 9:00 PM PST up until Sunday 03/10/2019 9:00 AM PST

We do not anticipate any issues with the migration. However, if you run into any issues post the migration, please open a support ticket at: https://www.getzephyr.com/support and we will look at it with the highest priority.

Note: The below changes need to be made by ZAPI customers following the downtime completion:

Regenerate ZAPI keys again
Pass in accountId instead of UserKey in the JWT Token
Use zfj-cloud-rest-client-1.2-jar-with-dependencies.jar which requires passing of accountId instead of UserKey Please refer to ZAPI documentation for more details.

We appreciate your patience and understanding.

Thanks,

The Zephyr Team

8th March 2019

No incidents reported

7th March 2019

No incidents reported

6th March 2019

No incidents reported